L189 Terms and Conditions — Please Read Before Use

L189 (hereinafter referred to as "we", "the platform", or "l189") is an internationally licensed online gaming platform serving players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between l189 and its members.

Compliance with l189's Terms and Conditions is mandatory for every registered member. By accessing the platform, playing games, making deposits, or using any of our features, you are automatically deemed to have accepted these terms.

These Terms and Conditions may be updated at any time. If significant changes are made, we will notify you via your registered email or a platform notice. We recommend visiting this page regularly.

• These Terms and Conditions are governed by the laws of Bangladesh and applicable international law.
• L189 reserves the right to suspend or modify its services at any time.
• A member's account is personal and non-transferable.
• All information provided on the platform must be accurate and belong to the member themselves.

To open an account with l189, you must meet certain eligibility requirements. All information provided at registration must be truthful, accurate, and complete. Opening an account with false information is a direct violation of these Terms and Conditions.

Each individual may operate only one account. Multiple accounts are strictly prohibited. If discovered, all associated accounts will be immediately closed and any deposited balance may be forfeited.

• You must provide your correct name, mobile number, and date of birth at the time of registration.
• Only one account is permitted per mobile number and IP address.
• It is solely the member's responsibility to keep their account password confidential.
• If you suspect unauthorized access to your account, contact l189 support immediately.
• Accounts may not be shared with or transferred to another person.

L189 is strictly for individuals aged 18 and above. Use of this platform by minors is strictly prohibited. Providing a false date of birth during registration is a serious violation.

L189 may request a copy of a national ID or passport for age verification at any time. Withdrawals may be held until verification is complete.

• Registrations by anyone under the age of 18 will be considered completely void.
• Parents and guardians should take steps to prevent minors from accessing this site.
• Providing false information about your age is a matter of legal liability.

Deposits to l189 can be made via bKash, Nagad, Rocket, and bank transfer. All deposits are processed instantly and credited to your account. Please ensure you use the correct amount and reference number when depositing.

All deposits are calculated in Bangladeshi Taka (BDT). The minimum deposit amount may vary by payment method and must comply with the limits stated on the platform.

• Deposits must be made only from a payment account registered in your own name.
• Payments from third-party accounts will not be accepted.
• There are no extra charges on deposits — what you send is exactly what gets credited.
• If there is a delay due to a technical issue, please contact support.

To withdraw from l189, your account must be fully verified. Withdrawal requests are typically processed within 24 hours. Slight delays may occur due to circumstances beyond our control or banking hours.

Withdrawals must be made to the same payment method used for the deposit. This is required to prevent money laundering and to protect member security.

• The minimum withdrawal amount is BDT 500.
• A new request cannot be submitted while another is still being processed.
• Withdrawals may be held if bonus wagering has not been completed.
• Withdrawals may be suspended pending investigation in cases of suspicious activity.
• If a withdrawal is cancelled, the funds will be returned to your wallet.

All l189 bonuses and promotional offers are subject to specific terms. It is important to read the relevant terms carefully before claiming any bonus. Welcome bonuses, cashback, and reload bonuses each carry their own wagering requirements.

L189 reserves the right to cancel any bonus at any time if the bonus terms and conditions are not followed. Bonus balance cannot be withdrawn directly — the specified wagering requirements must be completed first.

• Welcome bonuses generally require x3 to x5 wagering.
• Claiming bonuses across multiple accounts is strictly prohibited.
• A bonus applies once only, unless explicitly stated otherwise.
• Bonuses must be claimed from your account before the promotion ends.
• L189's decision is final in all bonus-related disputes.

L189 is committed to promoting responsible gaming. We believe gaming should be a form of entertainment — not a primary source of income. Members can set their own spending limits and take breaks whenever needed.

If you feel that gaming is having a negative impact on your daily life or family relationships, please reach out to our support team. We are here to help.

• Contact support to set your personal deposit limit.
• A self-exclusion option is available for members to activate.
• Avoid playing when you are stressed or under the influence of alcohol.
• Chasing losses by increasing your bets is never a wise decision.

Any activity that violates l189's Terms and Conditions is strictly prohibited. Engaging in the activities listed below may result in immediate account closure and legal action.

• Opening or operating multiple accounts.
• Money laundering or depositing funds obtained through illegal means.
• Organized activity aimed at abusing the bonus system.
• Attempting to hack the platform's software or gain unauthorized access.
• Playing using robots, bots, or automated software.
• Defrauding or engaging in any fraudulent activity against other members.
• Spreading false information about the platform.

L189 reserves the right to temporarily suspend or permanently close any member's account at any time, for any reason, without prior notice — particularly in cases of rule violations.

Members may also request to close their own account. Any remaining balance should be withdrawn before closure. Bonus balance will be forfeited at the time of closure.

• If your account is closed due to a rule violation, your balance may not be refunded.
• Contact support to reactivate a suspended account.
• Appeals for account closure must be submitted within 30 days.

L189 handles all member personal data with the utmost confidentiality. All data stored on our servers is protected by 256-bit SSL encryption. We do not sell or share your information with third parties.

However, information may be disclosed to the relevant authorities where required by law or in connection with a financial fraud investigation. For more details, please see our Privacy Policy View page.

Any dispute between l189 and a member will first be addressed through friendly negotiation. If you have a complaint, please contact our support team with full details — we aim to respond within 48 hours.

In the event of a dispute over game outcomes, server logs will serve as the final and definitive record. If a technical error produces an abnormal result, l189 reserves the right to void that round and refund the bet.

• Dispute complaints must be submitted within 7 days.
• Server logs and system records are the final evidence.
• In financial disputes, the decision of l189's internal investigation team is final.
• Internal procedures must be completed before pursuing external arbitration or legal action.

L189 reserves the right to partially or fully amend, revise, or update these Terms and Conditions at any time. Members will be notified of significant changes via their registered email or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. It is each member's responsibility to visit this page regularly.

• Updated terms take effect from the date they are published.
• If you disagree with the updated terms, please request account closure.
• Archives of previous terms are available upon request from support.