At l189 Responsible Gaming —
Keep it fun, Stay in control,

Responsible Gaming means treating gaming purely as entertainment — not as a life goal or a source of income. l189 believes every player should set a budget they can afford, manage their time, and enjoy gaming mindfully.

The heart of Responsible Gaming is this — you are in control of the game, not the other way around. All members playing on the l189 platform are encouraged to keep the following principles in mind:

• Gaming is always for fun — not a solution to financial problems.
• Only bet money that you can afford to lose without affecting your daily life.
• The urge to keep playing to recover losses is a dangerous pattern.
• Never use borrowed money or savings for gaming.
• Gaming should never come at the expense of family, work, or studies.

Gaming can be harmless entertainment for most people, but in some cases it can develop into an addiction. Watch out for these warning signs:

The l189 platform gives every member the ability to set a variety of personal limits. Use these tools to stay in control of your own gaming.

• 1

  Deposit Limit

  Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set; increasing them requires a 7-day waiting period.

• 2

  Session Time Limit

  Set a maximum duration for each gaming session. The session will end automatically when the time limit is reached.

• 3

  Bet Limit

  Cap the maximum amount per bet to protect yourself from sudden large losses.

• 4

  Loss Limit

  Set a maximum loss limit for a given period. Once you reach this limit, the system will automatically stop your gaming session.

• 5

  Cooling-Off Period

  Take a break for 24 hours up to 30 days. Account access will be fully disabled during this time.

Answer the following questions honestly. If you answer "Yes" to 3 or more, please contact our support team.

If you feel you need a short or long break from gaming, you can use l189's Self-Exclusion tool. It is completely confidential and takes effect immediately.

• Short-Term Break: You can lock your own account for anywhere from 1 day up to 6 weeks.
• Long-Term Self-Exclusion: Your account can be deactivated for 6 months, 1 year, or permanently.
• Permanent Exclusion: Contact support to permanently close your account.

No promotional emails or bonus offers will be sent during self-exclusion. You can still withdraw any active balance.

Anyone under 18 is strictly prohibited from participating at l189. Age verification is required at registration, and additional documents may be requested in cases of doubt.

• Parents should install parental control software on shared devices.
• Never share your account login credentials with anyone.
• If minors use your device, clear the browser history regularly.
• If you have any concerns, contact our support team right away.

L189 is more than a gaming platform — we are committed to building a responsible community. As part of our Responsible Gaming programme, we:

• We monitor each member's gaming patterns and flag any unusual activity.
• We proactively alert members when we detect risky behaviour.
• We include responsible gaming messages in all our marketing materials.
• We do not send any promotions to individuals on the self-exclusion list.
• We work with gaming addiction specialists.
• We review and update our responsible gaming policy every year.

If you or someone you know is struggling with a gaming problem, do not try to handle it alone. Seek professional help.