Your privacy is our top priority at l189. This privacy policy clearly outlines what information is collected, why it is collected, and how your data is kept secure.
L189 is an international-standard online gaming platform delivering the best gaming experience to players in Bangladesh. This privacy policy explains how l189 collects, processes, stores, and protects your personal information.
By using the l189 website or mobile app, you agree to this privacy policy. If you disagree with any part of this policy, please stop using our services and contact the support team.
This privacy policy applies to all l189 services — including the website, mobile app, live chat, and email communications. We are committed to protecting your privacy in accordance with international data protection standards.
L189 only collects information necessary to provide its services — no excess or irrelevant data is gathered. Various types of information may be collected during registration, deposits, withdrawals, and gameplay.
L189 uses collected data only for specific, legitimate purposes. Your information is never used for any other purpose without your consent. Every piece of data collected has a clear reason behind it, and it is always in your interest.
L189's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience on the platform.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.
L189 never sells your personal data to third parties. In certain limited circumstances, some information may need to be shared — always with your protection and service quality in mind.
L189 uses the latest technology to protect your data. Our servers and databases are secured with multiple layers of protection, and regular security audits are conducted to identify and address any vulnerabilities immediately.
As an l189 member, you have clear rights over your own data. We respect these rights, and you can exercise them at any time. Requests submitted to support are typically handled within 7 business days.
At l189, you have full control over your personal information.
You may request to see what information we hold about you.
Contact support to request corrections to any incorrect or outdated information.
After your account is closed and the designated period has passed, you may request deletion of your data.
You may request an export of your data in a readable format.
In certain cases, the processing of your data can be temporarily restricted.
You can opt out of marketing communications at any time.
Some third-party services may be integrated into l189's platform, such as payment gateways or game providers. These third parties have their own privacy policies and are solely responsible for their data practices.
L189 is not responsible for how third-party platforms handle your data. However, we only work with trusted, verified partners who comply with data protection standards.
L189 is a platform strictly for adults (18+). We do not knowingly collect information from anyone under 18. The age verification process at registration ensures that minors cannot access the platform.
If we ever inadvertently collect information from a minor, we will delete it immediately and close the associated account. If you believe your child is using the platform, please contact our support team right away.
L189 does not retain your data longer than necessary. Different types of data have different retention periods, determined by legal obligations and business requirements.
Once the retention period expires, data is securely destroyed or anonymized so that no individual can be identified in the future.
L189 reserves the right to update this privacy policy at any time. Members will be notified of significant changes via their registered email or through an in-platform notice.
For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team. We typically respond within 7 business days.
Learn about the key pillars of our privacy protection.
Every piece of data from your device to our servers is protected with 256-bit SSL encryption. No one can intercept or read this information in transit.
Enabling 2FA means your account can't be accessed with a password alone. Every login is verified with a mobile OTP.
Third-party cybersecurity experts regularly audit l189's systems. Any vulnerabilities found are addressed immediately.
Every record stored in our database is protected with AES-256 encryption. Even with server access, the data cannot be read.
L189 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.
Data is automatically destroyed once the designated retention period expires. Retaining unnecessary data is against our policy.